The department you don’t have.
Every business reaches a point where the work is fine and the paperwork isn’t. We take that part. Either the admin behind what you already do — or the whole job, team and all.
Which one are you?
Most people know within a sentence. Pick the one that sounds like your week.
Give us the paperwork.
Purchase orders, supplier invoices, approvals, deliveries — the admin that piles up behind real work. We take it, we run it properly, and you stop thinking about it.
- Orders raised, approved and issued under limits you set
- Supplier invoices checked against the order and the delivery
- Every document where you can find it, not in an inbox
Give us the whole thing.
One number. We find the right team, we run the work, and we keep every document straight behind it — so you deal with us and never with five different trades.
- One point of contact, whoever is on site
- Commercial cleaning and construction
- The paperwork handled as part of the job, not after it
The controls are built in, not promised.
Handing over your purchase ledger is an act of trust, so here is what holds it up. Every one of these is enforced by Tend itself — it is not a description of how carefully we intend to work.
An invoice that doesn't match can't be paid
Every supplier invoice is checked against what was ordered and what actually arrived. Wrong price, or billed for more than was accepted — including a supplier billing twice for one delivery — and it will not go through until somebody explains it.
Nobody approves their own order
Spending limits are set per person, and the person who raised an order can never be the one who approves it. That holds for us too — there is no override.
Received means accepted, not delivered
Ten delivered with three damaged is seven received. A delivery that doesn't match what was ordered is flagged the moment it's recorded, and chasing the supplier is our job, not yours.
Money is never typed twice
Every total is worked out from the lines themselves, to the penny, and cannot be edited by hand. A figure on a document and the figure behind it cannot disagree.
The trail can't be rewritten
Every approval, every change, every delivery is recorded permanently as it happens. Nobody can go back and tidy it up afterwards — us included.
Your books are yours alone
One client's information is never visible to another. Not by policy — by how the system is built.
Three steps, and none of them is a sales process.
- 01
Tell us what's piling up
An email is enough. What you're doing now, what keeps going wrong, and what you'd rather never see again.
- 02
We look at what you've actually got
Your suppliers, your orders, the way the work comes in. No obligation, and we'll say plainly if we're not the right fit.
- 03
We take it on
We set you up, agree who signs off what, and start. You keep the ball rolling; we keep the paperwork straight behind you.
What clients say.
Tell us what’s piling up.
An email is enough to start. We’ll tell you plainly whether we’re the right fit.